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Submitted by AmyStith on Fri, 12/16/2016 - 09:15
Goss RV’s Support and Help Information
ZAC-goss

Welcome. I’m Zac Goss, head of the Goss RV customer operations and support team.  We excel at customer service because it is our top priority here.  

In my years of experience in the luxury motorhome rv rental business, I’ve collected the questions most likely to be on first time renter’s minds.  Our team will worry about the details, so you don’t have to.  That’s why I’m providing   you with the answers to the questions most likely to be on your mind.

We are looking forward to helping you make memories.

- "Zac, At Your Service"

 

Frequently Asked Questions

How long does the orientation last?

On average, 3 to 6 hours.

What happens if we breakdown?

You give us a call and we will find someone to help you. In all the years we have never left anyone stranded.

Will we be able to call you if we can't remember all the stuff you showed us?

Yes, you can call us anytime.

How hard is it to learn to drive a luxury motorhome or motor coach?

It's not that hard. After we take you through our driving course you should feel pretty confident.

How many miles to a gallon does the luxury RV get?

It gets about 6 to 8 miles per gallon. As one lady said it's just about the same as their Hummer.

How much diesel does a coach hold?

Most of the Goss RV coaches either have a 110 gallon or a 135 gallon tank.

How long can I run the generator on my luxury motorhome?

It is made to run 24/7 for a week with checking fluids every day or two.

Do you provide drivers for the motorcoaches?

Drivers are available nation wide.

Do I need a special license to drive a motorhome?

No special license is required to drive an RV in the US.

Do all the luxury RV operators need to be present at the orientation?

To have the most enjoyable trip and to fulfill most insurance companies requirements, it is best if all motorhome operators are present at the orientation class.

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